Become a satiesfied customer
Satisfied customers are what make a company survive, and we at Electrokit naturally want you as a customer to be satisfied with your purchase from us.
It is important to us that you are satisfied with your purchase. Therefore, we ask you to consider a few things to make it as good as possible:
- Read through the purchase information on the website.
- Review available product information.
- Keep in mind that our products are generally intended for technically knowledgeable individuals or those who enjoy experimenting and learning on their own.
- Note that documentation is normally available only in English.
- Provide correct and complete address and contact information.
- Ask any questions you may have before placing an order.
- If you do not understand the information or find it inadequate, we discourage you from making a purchase.
Despite both our and your ambition to be satisfied, there may be an occasional instance where the result is not as it should be. We are human beings who can make mistakes for some reason. Naturally, we always take responsibility in such a situation and offer to correct the error if possible or facilitate a return.
We treat all our customers with respect—and expect our customers to do the same with us.